Thank you for shopping at Cheatswala. We offer unique digital products that cater to a wide range of interests. Our refund policy is designed to ensure a transparent and fair process for our customers while considering the digital nature of our products.
- Upon successful payment, the digital product will be delivered to the email address provided during the checkout process or the email address associated with the customer's account.
- Please ensure the email address is correct as we cannot be responsible for digital products sent to incorrect email addresses due to customer error.
- We stand by the quality of our digital products. However, we understand that issues may arise. If you encounter any problem with the product or service, please raise a ticket through our support system. Our team will assist you in resolving the issue promptly.
- Direct refunds are available under specific circumstances. If you can provide valid proof that the service you purchased does not work as advertised, you may be eligible for a refund. Valid proof includes, but is not limited to, error messages, screenshots, or detailed descriptions of the issue encountered.
- Due to the digital nature of our products, we do not issue refunds for digital products once the order is confirmed and the product is sent.
- We do not issue refunds if you change your mind about a purchase or mistakenly purchase a digital product.
- To request a refund, please submit a ticket through our support system with detailed information about the issue and any valid proof of the problem. Our team will review your request and respond within 12-24 Hours.
- If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 12-24 Hours.
- If you have any questions about our Refund Policy, please contact us through our support system or email us at zirosyntax@gmail.com.